FAQs

When will your order book be reopening?
My order book is now reopening at the end of April, as I'm working at capacity with orders until then. It sold out within a matter of minutes last time, so please be prompt if you wish to purchase. Please also subscribe to my email updates using the box at the bottom of this page. I will send an email the day I reopen with all the information you need to assist the order process. Thank you so much for your patience and I can't wait to see which phrase you order! 
 
How much are they?
My work is priced by the number of letters in the phrase with a minimum order of 3 letters. Its £30 for up to 3 letters and £4 per letter thereafter. So for example, 'love you' is 7 letters which is £46 with free UK delivery. This includes 1 capital letter, any additional are charged as an extra letter (so basically any capital letter is charged as 2 letters after the initial one). You can also click here to visit the listing and use the drop-down menu to select the number of letters in your phrase. It won't let you add to basket whilst 'sold out' but it will show you the total price (excluding any extra capital letters).
 
What size are they?
Capital letters are around 15-18cm high and lowercase 3-5cm depending on the font. Ascending/descending letters are taller. 
 
How do you mount them onto the wall?
To mount the words, you just need to hold the words against the wall, mark where the wire end meets the wall and drill small 3mm holes into the wall. Then simply slot the wire ends in. If all the letters are joined in the font, there will only be 2 holes to drill per word. Each capital letter that isn't joined will require 2 holes on its own, along with any single letters shown in a font preview. In some fonts, the cross on the ’t’ will also require a separate fixing, as will the dot on the 'i'. Your order comes with detailed instructions to assist mounting it. 
 
What is your turnaround time?
Please allow 6-8 weeks for your order to be dispatched. Some orders will be dispatched before others - I work through them in the order they have been submitted. All orders are sent via Royal Mail on a '1st Class Signed For' service. This is a 1-2 day service, but please allow extra time in transit due to Covid-19 restrictions. 
 
Thank you for taking the time to read this. I hope it's been valuable in guiding your decision on your new wall art!